Noticeboard

Update 9th June: A new opportunity for a phlebotomist

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Update 19th May: Travelling abroad?

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Update 16th May: Please see important information about access to our surgery here.

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Update 1st February: Please see an important update about vaccinations here.

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Please see important information about our Flu Vaccination Clinic here.

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As highlighted in the media, GP practices are experiencing a high demand on their services resulting in difficulties in getting through on the phone lines.

 

We would like to reassure you we have been working throughout the COVID crisis and continue to review processes to improve our services.

 

The increase in calls is unprecedented and we apologise to those who have had problems getting through.

 

We are currently working with our phone system provider to see if we can improve the system to meet the needs of our patients.

 

We have also created capacity through eConsult and encourage our patients to use this through the practice website as an alternate method to contact us.  This will enable us to respond to patients in a timely manner and should also enable the phone lines to become more free.

 

We understand your frustration but again would like to reassure you that we have continued to work through the Pandemic, but in a different way, requiring triage prior to appointment, to keep patients and staff safe.  We are undertaking  regular reviews to improve and adopt our services to the ongoing changes.

General Practice Data for Planning and Research

This is a new way that NHS Digital will collect data from the GP record to help plan for future NHS healthcare.

The new way of collecting reduces the amount of work we in the practice have to do to share the information.

Any data collected will be pseudonymised (meaning it can't be identified with an individual).

There are two types of opt out to consider:

  • Type 1 - this stops any data going from the practice to NHS Digital.
  • National Data - this will allow the data to go to NHS Digital, but stops the data going any further than that.

Remember in both instances, the data isn't identifiable to you.

You do not need to do anything if you are happy about how your confidential patient information is used. You can change your choice at any time.

To opt out of Type 1: Complete our type one opt out form and return it to us by 31st August

Type 1 opt out form

We will then add the information to your medical record.



 
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